Returns & Refunds

We offer free return shipping on eligible returns to make shopping with Tenns easy and worry-free. Returns Returns are accepted within 30 days of delivery on unworn, unused items with original tags attached.

To be eligible for a return: • Items must be unworn and unwashed • Items must be in original condition • Proof of purchase is required

Restocking Fee

A 15% restocking fee is deducted from the refund to cover processing, inspection, and restocking costs.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

Approved refunds are issued to the original method of payment within 5–10 business days, minus the restocking fee.

Final Sale Items

Items marked as final sale are not eligible for return or refund.

How to Start a Return

To initiate a return, please contact us at: [email protected] with your order number and reason for return.

Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We’ll cover all costs and issue a full refund or replacement.

ORDER ISSUES

FOR ANY ISSUES WITH YOUR ORDER (E.G., WRONG ITEM OR DEFECTIVE PRODUCT), CONTACT US AT [email protected]
PLEASE INCLUDE YOUR ORDER NUMBER AND DETAILS OF THE ISSUE.